trixbox by ACI

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Voice Over IP communication system for the cost of an analog PBX! trixbox is an IP-PBX software solution designed for small and medium-sized businesses, produced by Fonality. A trixbox is typically deployed on your existing network, by installing a small server connected to handsets over your existing switches and wiring. PC's can be plugged into the handsets to make use of existing wiring in your office. ACI offers full planning, assessment, deployment, monitoring, and maintenance services with a variety of available handsets, servers, and features.

Beyond the answering machine trixbox is much more than a "phone system", it's a full fledged communications platform. If you can think of an application, feature, or use for your phone, chances are, trixbox is capable of doing it. trixbox Pro is stocked with advanced features such as auto-attendant, Outlook integration, voicemail-to-email, conference bridges, CRM integration, detailed reporting, HUD , call center capabilities, and more. Offices with remote workers, a field force, call centers, and information workers will especially benefit from the enhanced features and applications offered by trixbox. The unique Heads Up Display (HUD) installs on your PC and acts as your digital dashboard to monitor and control calls by dragging and dropping or simply clicking to call numbers. This application also enables enterprise instant messaging and many other advanced features. Some of the available features include: (See all features)
Auto-Attendant (IVR) Outlook Integration Voicemail / Voicemail-to-email Music-on-Hold Scheduler Night Mode Analog & IP Phones Ring-All (blast groups) Call Forwarding Name Directory Branch Office Support Web-based Control Panel		Conference Bridges Paging / Zone Intercom Voicemail Groups SMS / Pager Voicemail Notify Voice Prompts Mobile Phone Integration Call Screening Call Recording Drag & Drop Call Control / Voicemail Instant Messaging Click to Call Click to Email

Cost Savings ACI has partnered with leading telephony providers to offer cost saving phone plans which will let you escape from runaway phone bills. Our trixbox solutions can utilize everything from your existing analog phone lines to state of the art SIP trunks delivered over an internet connection to provide you with the features, quality, and cost savings you need! Our trixbox solution can further save money in branch office / telecommuter environments by eliminating phone bills entirely for calls made between your internet connected locations. Add to that the simplified management and administration platform, and you'll find you're not paying the "phone guy" to add that new extension / phone, you can do it yourself from your web browser!

Scalability and Maintenance Our trixbox system was designed and tested for businesses with 2 to 500 employees per location, and will easily scale from a single site with simple telephony needs to multiple sites with call centers and advanced communications tools. We offer 24x7 system management, monitoring, and maintenance, and offer service plans which include stocking spare parts, handsets, and other equipment for rapid deployment in the event of a failure or outage.